Your personal information matters. This Privacy Policy explains exactly what data jilibee collects when you use the platform, why we collect it, how it is stored and protected, and what rights you have over your own information as a player in the Philippines.
These cards summarise the core principles behind our approach to your data. The full policy below covers everything in detail.
jilibee only collects information that is necessary to operate the platform, verify your identity, process transactions, and comply with applicable requirements. We collect no more than what is needed, and we tell you clearly what we are collecting and why.
Identity verification (KYC) is a standard part of responsible online gaming operations. The documents and personal details you submit for KYC are used solely for identity confirmation and fraud prevention — they are not shared for marketing purposes or sold to any third party.
All personal data held by jilibee is stored with SSL encryption and appropriate access controls. Only authorised personnel who require access to perform legitimate platform functions can view your information. We regularly review our data handling and security practices.
jilibee does not sell, rent, or trade your personal information to advertising networks, data brokers, or unrelated third parties. Where data is shared — for example with payment processors or identity verification services — it is strictly for the purpose of delivering the service you requested.
As a jilibee account holder you have rights over your personal information — including the right to access it, correct inaccuracies, and request deletion where applicable. Contact support to exercise these rights. Certain data may be retained where required by law or for fraud prevention purposes.
The jilibee platform uses the same encryption and security protocols whether you are playing on a desktop or a mobile browser on Android or iOS. OTP verification adds an additional layer of protection on mobile, ensuring that account actions require real-time confirmation from your registered number.
This Privacy Policy applies to all users of jilibee.vu — whether you are browsing as a guest, a registered player, or someone who has started the registration process. By using the platform you acknowledge the practices described here. If you have questions about any part of this policy, reach out to support before submitting personal information.
jilibee collects personal information in two main ways: information you provide directly when you register and use the platform, and information collected automatically as part of normal platform operation.
| Data Type | Why It Is Collected |
|---|---|
| Full legal name | Account registration and KYC identity matching |
| Date of birth | Age verification — players must be 21 or older |
| Mobile number | OTP verification and account security |
| Government ID documents | KYC identity verification required for financial transactions |
| Payment account details | Processing PHP deposits and withdrawals via bank or e-wallet |
| Device and browser data | Platform functionality, fraud detection, session management |
| Gaming activity and transaction history | Account management, dispute resolution, responsible gaming monitoring |
We do not collect more information than is necessary for the above purposes. We do not collect sensitive personal data such as racial origin, political views, or health information unless you voluntarily provide it in a support enquiry context.
The personal information jilibee holds is used only for purposes directly related to operating the platform and serving you as a player. The specific purposes include:
jilibee does not use your personal data for targeted advertising to third-party platforms. Where marketing communications are sent — such as notification of a new promotion — these will be sent only to players who have not opted out, and will relate directly to jilibee services.
jilibee does not sell, rent, or trade your personal information. We share data with third parties only where it is necessary to deliver services you have requested or to comply with legal requirements. Categories of third parties who may receive limited data include:
Any third party that receives data from jilibee is required to handle it securely and to use it only for the specific purpose for which it was shared.
jilibee applies SSL encryption to all data transmitted between your device and our platform. Stored personal data — including KYC documents, payment details, and account information — is held on secured servers with restricted access controls. Administrative access to player data is limited to authorised personnel with a legitimate operational need.
Additional security measures include OTP authentication for login and sensitive account actions, session monitoring for unusual access patterns, and regular internal review of data handling processes.
jilibee uses cookies and similar browser technologies to support platform functionality. Cookies are small data files stored on your browser that help us maintain your session, remember your preferences, and monitor platform performance.
You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality — for example, session cookies are required to stay logged in while playing.
jilibee retains your personal data for as long as your account is active and for a reasonable period after account closure to meet legal, regulatory, and operational requirements. KYC documents and transaction records are retained for the period required under applicable anti-money laundering and financial record-keeping obligations.
If you request account deletion, jilibee will remove or anonymise personal data that is no longer required, while retaining records that must be kept for compliance reasons. You will be informed of what can and cannot be deleted at the time you make the request.
As a jilibee account holder you have the following rights regarding your personal information. To exercise any of these rights, contact jilibee support at [email protected] with your account details and the specific request.
You can request a summary of the personal data jilibee holds about you. We will respond within a reasonable timeframe and provide the information in a clear format.
If any personal data we hold about you is inaccurate or out of date — for example a change in your registered name or mobile number — you can request a correction. Some changes require re-verification for security purposes.
You can request deletion of your account and associated personal data. Note that data required to be retained under legal or compliance obligations cannot be deleted on request, but jilibee will inform you clearly of what falls in that category.
If you no longer want to receive marketing messages from jilibee, you can opt out at any time by contacting support. Opting out of marketing does not affect account-related communications such as transaction confirmations and security alerts.
jilibee may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable requirements. When significant changes are made, we will notify registered players through the platform or via your registered contact details. The date shown at the top of this page reflects the most recent review.
Continued use of jilibee after a policy update is posted constitutes acceptance of the revised terms. We recommend checking this page periodically if you want to stay up to date with how your data is handled.
If you have questions, concerns, or requests related to your personal data and how jilibee handles it, contact our support team at [email protected]. Please include your registered name and a clear description of your enquiry so we can assist you promptly. We take privacy enquiries seriously and aim to respond within a reasonable timeframe.
jilibee does not sell your personal data. Access, correction, and deletion requests are handled through our support team at any time.
Now that you know how jilibee handles your data, you can register and play knowing your information is treated with care. Create a free account, complete KYC verification, and start playing with PHP.
By registering you confirm that you are 21+ and agree to the jilibee Terms and Conditions and Privacy Policy.